Privacy policy

Last updated: April 2, 2026

Chicken Street Trading Co. operates this store and website in order to provide you with a curated shopping experience (the "Services"). We are powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect

We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact details — name, address, billing address, shipping address, phone number, and email address.
  • Financial information — credit card, debit card, payment card details, transaction information, and payment confirmation.
  • Account information — username, password, security questions, preferences and settings.
  • Transaction information — items you view, add to cart, purchase, return, exchange or cancel.
  • Communications with us — information included in messages or customer support inquiries.
  • Device information — device type, browser, network connection, IP address, and unique identifiers.
  • Usage information — how and when you interact with or navigate the Services.

Personal Information Sources

  • Directly from you — when you create an account, use the Services, or communicate with us.
  • Automatically through the Services — from your device via cookies and similar technologies.
  • From our service providers — when they collect or process your information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services — to process payments, fulfill orders, manage your account, arrange shipping, and create a customized shopping experience.
  • Marketing and Advertising — to send promotional communications and show relevant advertisements based on your activity.
  • Security and Fraud Prevention — to authenticate your account, detect fraudulent activity, and secure our services.
  • Communicating with You — to provide customer support and maintain our business relationship.
  • Legal Reasons — to comply with applicable law, respond to legal process, and enforce our terms and policies.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With Shopify, vendors, and service providers who perform services on our behalf (payment processing, shipping, data analytics, cloud storage).
  • With business and marketing partners for advertising purposes. You may opt out of targeted advertising here.
  • When you direct or consent to disclosure to third parties.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction, legal obligation, or to enforce our terms and protect our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy. You may also exercise certain rights at the Shopify Privacy Portal.

Third Party Websites and Links

The Services may link to third-party websites or platforms. We are not responsible for the privacy or security of those sites. Information you share on public or semi-public venues may be viewable by other users without limitation as to its use.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority. If you are a parent or guardian of a child who has provided us with their personal information, please contact us to request deletion. We do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention

No security measures are perfect or impenetrable. We recommend you do not use unsecured channels to communicate sensitive information to us. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:

  • Right to Access / Know — request access to personal information we hold about you.
  • Right to Delete — request deletion of personal information we maintain about you.
  • Right to Correct — request correction of inaccurate personal information.
  • Right of Portability — receive a copy of your personal information and request transfer to a third party.
  • Right to Opt Out of Sale or Sharing — opt out of the sale or sharing of your personal information for targeted advertising. Exercise this right here. We honor Global Privacy Control signals.
  • Managing Communication Preferences — unsubscribe from promotional emails at any time using the unsubscribe link in our emails.

If you reside in the UK or European Economic Area, you may also have the right to object to or restrict processing, and to withdraw consent where we rely on consent to process your information.

To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request.

Complaints

If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority. EEA residents can find the relevant supervisory authority here.

International Transfers

We may transfer, store, and process your personal information outside the country where you live. Transfers from the European Economic Area or United Kingdom will rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses or equivalent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date. Please review this page periodically.

Contact

For questions about this Privacy Policy or to exercise your rights, email us at info@chickenstreettrading.com or write to us at 4572 Parsons Blvd, Flushing, NY 11355, US. For the purposes of applicable data protection laws, we are the data controller of your personal information.